Support
Get in touch
Questions, bug reports, feature requests, or anything else about Sarvita — write to us and a human will reply.
Email: support@sarvita.app
Please include your device model and iOS version — it helps us answer faster.
Common questions
Managing your subscription
Sarvita subscriptions are billed by Apple, not by us. To change or cancel a plan, open Settings › Subscription Status › Manage Subscription in the app, or go directly to your Apple subscriptions. Refunds are handled by Apple through reportaproblem.apple.com.
Restoring a purchase
On a new device, sign in with the same Apple Account and tap Restore Purchases in the app's Settings.
Health data and permissions
Sarvita reads from Apple Health to compute your metrics. If numbers look wrong or missing, check that permissions are granted in iOS Settings › Apps › Health › Data Access & Devices › Sarvita. How we handle your data is described in our Privacy Policy.
Exporting your data
Settings › Data & Privacy › Export Data exports your meals, workouts, body weight, calories burned, and sleep, in CSV, JSON, or Markdown. You choose the sections and a date range; the file is generated on the spot and shared through the system share sheet, so nothing leaves your device unless you send it somewhere.
Deleting your data
Deleting the app removes the copy stored on your device — but Sarvita syncs through your own private iCloud database, so your records survive a reinstall until you delete them there too: iPhone Settings › [Your Name] › iCloud › Manage Storage › Sarvita › Delete Data. Apple Health is separate again: Sarvita never modifies or deletes anything in it, so remove those entries in the Health app itself.